Our refund policy is 15 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a refund, please send an email explaining your dissatisfaction and/or the circumstances surrounding your refund request . Send refund requests to: email@example.com with REFUND REQUEST in the Subject line. In the body of the email make sure to include:
Your Name (Purchaser)
Date of Purchase
Reason/Explanation for Refund Request
REFUNDS (if applicable)
Once your email is received, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within at least 10 business days.
LATE or MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
REPLACEMENTS (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 2218 Renaissance Way NE Atlanta GA United States 30308.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the refund email request is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your refund.